Process

Our process includes the following:

Controls, monitoring and measurement

All activities in a project are planned in detail and resources assigned to these activities.The progress of these activities is measured in terms of effort and percentage completed on a weekly basis.Project Managers and senior management monitor the progress throughout the project, which ensures effective control.

Project reviews

Regular project reviews are held at several levels between the project team, team leaders, project managers, senior management and the client. The client is updated on the progress of the project at agreed periodicity

Technical reviews

The Project Manager schedules, executes and documents the outcome of all technical reviews. High level documents such as architectural design and detail design documents go through a technical review.The customer participates in such reviews at his discretion.

Problem / change management

The process has formal procedures to track developmental and post release defects. All defects reported are logged and tracked. Customer reported defects are uniquely identified and the status tracked. Findings of defect analysis are ploughed back to our continuous improvement program.

Configuration management

The configuration management procedure ensures that the integrity of the software and all associated work products are maintained at all times. Regular configuration status audits are conducted to ensure security and control of the various versions of the configuration items.